Main features
A complete chat solution for customer service teams
Supports one-to-one and group chat
Flexibly handle customer service, sales and collaboration needs, allowing teams to manage different chat situations more efficiently.
- ✓Suitable for customer service, sales and cross-department collaboration
- ✓Supports operations such as replying, recalling, and marking
- ✓Quickly switch conversations within the same interface
Multimedia and sticker support
Use pictures, videos, voices and stickers to supplement text, making communication clearer and information more complete.
- ✓Transfer pictures, videos and various files
- ✓Support voice message playback
- ✓Use stickers to make interactions more natural
Adjustable operation and UI settings
According to the brand style and customer service needs, the functions and appearance of the chat room can be freely adjusted to create a consistent user experience.
- ✓Adjust chat room colors and branding visuals
- ✓Control the display and behavior of chat room buttons
- ✓Provide an operation method that is more in line with the process
Design to improve the quality of dialogue and interaction
The intuitive message operation design improves the overall interaction efficiency, allowing brands and users to maintain smooth two-way communication in every communication.
- ✓Quickly complete interactions with operations such as replying, retracting, and reacting to messages
- ✓Quickly search and view historical messages and media content
- ✓Supports deleting and hiding chat rooms to keep the interface clean
Explore other features
Complete data analysis
Get in-depth insights into chat volume, traffic sources, questionnaire responses and interaction performance, understand service performance through clear charts, and continuously optimize operations.
Branding and customization
Customize chat interfaces, plug-ins, and welcome pages to match your brand identity and create a consistent user experience.
Welcome page multi-link marketing
Create a multi-link page that can divert traffic and present brand information, and add a chat portal to enhance customer interaction.