Privacy Policy

Registration Data:

When you register as a PinChat member, we request

1. Account (email address or phone number)
2. Password (stored in encrypted form)
3. Basic personal information (such as name, nickname, etc.)

Usage Data:

When you use PinChat services, we may collect

1. Usage history and activity logs
2. Content preferences and interaction data
3. Search information and search history
4. Communication content and interaction records

Technical Data:

Technical information we automatically collect includes

1. Device identifiers (such as IP address)
2. Browser type and version
3. Operating system information
4. Access time and activity duration
5. Location data (if authorized)
6. Information collected through cookies and similar technologies

Customer Service Data:

When you contact our customer service or submit feedback, we collect

1. Your contact information
2. Content of your inquiry or feedback
3. Relevant communication records

Service Provision and Improvement:

1. Maintaining your account and providing requested services
2. Improving user experience and optimizing product features
3. Developing new features and services
4. Resolving technical issues and providing customer support

Communication Purposes:

1. Sending service-related notifications (such as system updates, security alerts)
2. Responding to your inquiries or requests
3. Providing information about new features or services that may interest you (if you have consented)

Analysis and Research:

1. Understanding user behavior and preferences
2. Conducting market research and data analysis
3. Evaluating and improving our service performance

Security and Legal Compliance:

1. Protecting the security of our services
2. Preventing and detecting fraudulent activities
3. Complying with legal obligations and regulatory requirements

Third-Party Service Providers:

We may share data with third parties who help us provide services, including

1. Cloud storage providers
2. Analytics service providers
3. Customer service providers
4. Payment processing services

These third parties are only authorized to process your data for providing the relevant services and are bound by contractual obligations to protect your data.

Anonymized and Statistical Data:

We may share aggregated anonymized data with third parties. "Aggregated anonymized data" refers to collective data that has been anonymized and can no longer identify or be associated with specific individuals.

Legal Requirements:

We may disclose your personal data in accordance with the law in the following cases

1. In response to legal requirements or court orders
2. To protect the rights, property, or safety of FUNTEK or third parties
3. To prevent or investigate potential illegal activities
4. For important national interests

Data Retention Period:

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. After you delete your account, we will delete or anonymize your personal data within 30 days, unless certain information must be retained due to legal obligations or for dispute resolution purposes. Once deletion or anonymization is complete, we will no longer identify your personal data in any way.

Data Security Measures:

We implement appropriate technical and organizational measures to protect your personal data, including

1. Encryption technologies
2. Access controls
3. Regular security assessments
4. Employee training and confidentiality agreements

Security Responsibility:

You should maintain the security of your account and password, avoiding any disclosure. After using PinChat services, we recommend logging out or closing the software and browser windows to prevent data theft.

Third-Party Links:

PinChat may contain links to other websites or services. These third-party websites have their own privacy policies, and FUNTEK is not responsible if you access these sites and provide personal data.

Use of Cookies:

We use cookies and similar technologies to enhance your user experience, collect statistical data, and provide personalized services.

Types of Cookies:

1. Essential cookies: ensure basic website functionality
2. Functional cookies: remember your preferences
3. Analytical cookies: understand how users use our services
4. Targeting/advertising cookies: provide relevant ads and content

Cookie Management:

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect some service features.

Right to Access:

You have the right to access and copy your personal data that we hold.

Right to Rectification:

If you believe your personal data that we hold is inaccurate or incomplete, you have the right to request correction.

Right to Deletion:

You can request deletion of your account and associated personal data. Please note that after deletion, you will not be able to continue using PinChat services.

Right to Restrict Processing:

In certain circumstances, you have the right to request restriction of processing of your personal data.

Right to Data Portability:

You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, and have the right to transfer this data to another service provider.

Right to Object:

You have the right to object to the processing of your personal data at any time, based on your particular situation.

Exercising Rights:

You can exercise the above rights through

1. Settings page in the PinChat application
2. Sending an email to service@funtek.co

To protect your privacy and security, we may require you to provide identification.

Limitations:

In cases of harm to important national interests, obstruction of legal functions of public authorities, or harm to important interests of FUNTEK or third parties, we have the right to reject your request to modify, delete, or restrict processing of personal data in accordance with the law.