Main features
Complete chat solution for websites
Enable with one line of code
Just paste a line of code and your website will immediately have a draggable chat window that does not block the content, ensuring that visitors can start conversations at any time without affecting their reading.
- ✓Quickly install web customer service plug-in with one line of code
- ✓Drag the window to avoid blocking website content
- ✓Maintain the best browsing and interactive experience
Fully customized brand experience
Through colors, fonts and UI settings, the web customer service plug-in can be perfectly integrated into the website style to provide a consistent and professional brand impression.
- ✓Colors, fonts and UI fully adjustable
- ✓Support customized welcome message and customer service information
- ✓Maintain a consistent branded conversational experience
Connect to AI chatbot and automatically reply 24/7
AI can answer frequently asked questions instantly and hand them over to humans when needed, reducing customer service burden and improving overall response efficiency.
- ✓AI chatbot handles frequently asked questions instantly
- ✓AI and human customer service can be freely switched
- ✓Improve response speed and save labor costs
Instant communication portal to improve conversions
Provide a dialogue portal when visitors need assistance, increase the volume of inquiries and the depth of interaction, and make the website a real starting point for conversion.
- ✓Instant conversations increase inquiries and interactions
- ✓Support source tracking and behavior analysis
- ✓Effectively guide visitors to complete conversions
Explore other features
Branding and customization
Customize chat interfaces, plug-ins, and welcome pages to match your brand identity and create a consistent user experience.
Create a branded multi-link page
Centralize diversion links and chat portals to improve the conversion efficiency of social traffic.
Automated customer service and smart replies
Provide FAQ, language detection and manual switching to improve customer service efficiency.