Main features
Complete chat solution for websites
Enable with one line of code
Just paste a line of code and your website will immediately have a draggable chat window that does not block the content, ensuring that visitors can start conversations at any time without affecting their reading.
- ✓Quickly install web customer service plug-in with one line of code
- ✓Drag the window to avoid blocking website content
- ✓Maintain the best browsing and interactive experience
Fully customized brand experience
Through colors, fonts and UI settings, the web customer service plug-in can be perfectly integrated into the website style to provide a consistent and professional brand impression.
- ✓Colors, fonts and UI fully adjustable
- ✓Support customized welcome message and customer service information
- ✓Maintain a consistent branded conversational experience
Connect to AI chatbot and automatically reply 24/7
AI can answer frequently asked questions instantly and hand them over to humans when needed, reducing customer service burden and improving overall response efficiency.
- ✓AI chatbot handles frequently asked questions instantly
- ✓AI and human customer service can be freely switched
- ✓Improve response speed and save labor costs
Instant communication portal to improve conversions
Provide a dialogue portal when visitors need assistance, increase the volume of inquiries and the depth of interaction, and make the website a real starting point for conversion.
- ✓Instant conversations increase inquiries and interactions
- ✓Support source tracking and behavior analysis
- ✓Effectively guide visitors to complete conversions
Explore other features
Branding and customization
Customize chat interfaces, plug-ins, and welcome pages to match your brand identity and create a consistent user experience.
Understand chat and conversion performance
View visitor sources, interaction curves and chat analysis to improve decision-making accuracy.
Automated customer service and smart replies
Provide FAQ, language detection and manual switching to improve customer service efficiency.