Main features
Complete team collaboration and rights management solution
Adding new members is faster and hassle-free
Add a team account in a single process, allowing new members to enter work immediately and integrate into your customer service or sales operations faster.
- ✓Add team members with clear steps
- ✓Assign a role and get to work immediately
- ✓Reduce the set time for new members to join
Roles and permissions are clear at a glance
Accurately set the content that each member can view and operate to ensure information security, operational transparency, and avoid unnecessary misoperations.
- ✓Set clear scope of operations for different roles
- ✓Control visibility of chat rooms, profiles, and profile pages
- ✓Assist the team to maintain consistent operating standards
Support cross-team customer service and sales processes
Whether it is customer service response, sales follow-up or marketing guidance, all can be collaborated on the same platform to ensure unified messages and smooth processes.
- ✓Suitable for multi-scenario needs of customer service, business and marketing
- ✓All members collaborate on the same platform
- ✓Maintain consistent brand response quality
Team account maintenance is more flexible
Without affecting the main account settings, the access and role configuration of team members can be flexibly adjusted to make daily management easier and more in line with actual operational needs.
- ✓Role settings can be adjusted according to changes in personnel
- ✓Keep the main account settings stable and unaffected
- ✓Reduce the management burden caused by team changes
Explore other features
Live chat system
Supports one-on-one and group chats, multimedia messaging, and an adjustable interface, allowing brands and users to maintain natural, real-time, and high-quality two-way interactions.
AI chatbot
Offers AI-driven chat that responds instantly, can be handled by humans when needed, and can adapt to your brand’s cross-platform operation.
Complete data analysis
Get in-depth insights into chat volume, traffic sources, questionnaire responses and interaction performance, understand service performance through clear charts, and continuously optimize operations.